If you can't access your website or email you may have been blocked by the server firewall. We have a strict firewall to protect you and your files. It is important to remember your logins and do not try to login unsuccessfully using multiple attempts. This will get you blocked. We do have a feature for existing clients to be able to unblock themselves by logging into the client area. Once logged in look under the support tab for the option to unblock. The system will auto detect your IP address and allow you to unblock.